1. Introduction

Horizon Global Technology ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Information You Provide to Us

We may collect information that you voluntarily provide to us when you:

• Register for an account or use our services
• Contact us through our website, email, or phone
• Subscribe to our newsletter or marketing communications
• Submit reviews, feedback, or testimonials
• Participate in surveys, promotions, or contests
• Request customer support or technical assistance

This information may include:

• Personal Information: Name, email address, phone number, postal address, company name, job title
• Account Information: Username, password, account preferences
• Payment Information: Billing address, payment method details (processed securely through third-party payment processors)
• Communication Data: Messages, inquiries, support requests, and other communications

2.2 Information Automatically Collected

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent on pages, click patterns, navigation paths
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience and analyze website traffic
• Location Data: General geographic location based on IP address

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Service Delivery: To provide, maintain, and improve our services
• Account Management: To create and manage your account, process transactions, and send service-related communications
• Communication: To respond to your inquiries, provide customer support, and send important updates
• Marketing: To send promotional materials, newsletters, and marketing communications (with your consent where required)
• Analytics: To analyze usage patterns, improve our website, and develop new features
• Legal Compliance: To comply with legal obligations, enforce our terms of service, and protect our rights
• Security: To detect, prevent, and address fraud, security issues, and technical problems

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our business, such as:

• Payment processors
• Cloud hosting and storage providers
• Email service providers
• Analytics and marketing platforms
• Customer support tools

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to:

• Comply with legal processes or respond to government requests
• Enforce our terms of service and policies
• Protect our rights, property, or safety, or that of our users or others
• Investigate potential violations or fraud

4.4 With Your Consent

We may share your information with your explicit consent or at your direction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security assessments and updates
• Employee training on data protection
• Limited access to personal information on a need-to-know basis

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service provider
• Objection: Object to certain processing activities
• Restriction: Request restriction of processing
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

6.1 Marketing Communications

You can opt-out of receiving marketing communications from us by:

• Clicking the "unsubscribe" link in any marketing email
• Updating your preferences in your account settings
• Contacting us directly

6.2 Cookies

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country.

When we transfer your information internationally, we take appropriate safeguards to ensure your information receives an adequate level of protection, including:

• Using standard contractual clauses approved by data protection authorities
• Ensuring recipients are subject to appropriate data protection obligations
• Implementing additional security measures where necessary

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

9. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce our agreements
• Fulfill the purposes outlined in this Privacy Policy

When we no longer need your information, we will securely delete or anonymize it, unless we are required to retain it for legal or regulatory purposes.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party websites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending an email notification (if you have provided your email address)
• Displaying a prominent notice on our website

The "Last Updated" date at the bottom of this policy indicates when it was last revised. Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: horizon@horizontech.org.uk
• General Contact: horizon@horizontech.org.uk
• Phone: +44 7460 954306
• Address: London, UK

We will respond to your inquiry within a reasonable timeframe and in accordance with applicable data protection laws.